Quick Service & Repair in Norfolk & Suffolk
Need Fast Response Help with Resolving a Printer or Copier Problem?
We provide a repair service and technical support for many makes and models. We provide in-warranty or out-of-warranty repairs for Develop and Konica Minolta and Brother devices. A visit to your premises can be arranged for a fixed fee (call-out fee) and we aim to either rectify the problems first-time or
advise you on the costs and work involved.
We can assist with:
- Poor print quality
- Poor reliability
- Paper jamming
- Diagnosis of Breakdowns or error codes
or call us on 0344 120 1232.
Frustrated with getting your machine to work or connect?
Sometimes the connection of a new printer or copier to the printing system can be a headache or getting the scanner to work is more baffling than understanding dark matter!
We can help. Working alongside your IT provider we can help setting up a new printer or copier or help connecting new laptops, tablets or PCs to an existing device.
Looking for a Competitive Support Provider?
We’re happy to discuss your needs and provide competitive pricing for existing machines where we will deliver a high standard of service and local expertise in fixing and maintaining deskto printers to large departmental copiers. Drop us a line if you’re interested in a quote for the care and support of your existing machines.
We offer 2 kinds of maintenance agreement
Comprehensive Maintenance Agreements
Our Comprehensive Maintenance Agreement provides peace-of-mind cover for high tech digital office machines.There are NO fixed charges. Payment is made on a pay-as-you-print basis with quarterly billing.So, the more you use your machine, the more you pay. The less you use it, the less you pay. Simples!
Time and Materials Agreements
Under this agreement, you pay Protocopy for time attending your premises and after
any warranty has expired for spare parts and materials required.Please remember our Call-out charges will also apply. Our Call-out Charges are not covered
by manufacturer’s standard warranty terms, unless specifically mentioned as an on-site warranty.